Shipping policy

Shipping Policy

Thank you for shopping at Ash Raven Designs. We appreciate your support. Please review our shipping policy below for information on processing times, shipping durations, and shipping providers.

Processing Time

After placing an order, please allow 3-5 business days for us to process and prepare your items for shipment. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Times

Once your order has been processed and packaged, the shipping time will vary depending on your location and the shipping method chosen. Please note that the estimated shipping times provided below are approximate and are based on business days:

  • Domestic Shipping (United States):

    • USPS Standard Shipping: Estimated delivery within 3-7 business days.
    • UPS Ground: Estimated delivery within 2-5 business days.

  • International Shipping:

    • Shipping times vary based on the destination country and chosen shipping method. Please note that additional customs duties, taxes, or fees may apply upon delivery, and these are the responsibility of the recipient.

Please be aware that unforeseen circumstances such as weather conditions or holidays may cause delays beyond our control. We apologize in advance for any inconvenience caused by such delays.

Shipping Providers

We primarily use USPS (United States Postal Service) and UPS (United Parcel Service) as our shipping providers. The selection of the shipping carrier for your order is determined by various factors such as destination, package weight, and shipping method chosen at checkout. We will choose the most efficient and cost-effective shipping option available for your order.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking information. This will allow you to track your package's progress and estimated delivery date. Please note that tracking information may take some time to update, so don't worry if there is a slight delay in the tracking status.

Shipping Costs

Shipping costs are calculated based on factors such as package weight, dimensions, destination, and the chosen shipping method. The shipping cost will be displayed during the checkout process before you confirm your order.

Contact Us

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact us at ashravendesigns@gmail.com.